EVENTS CO-ORDINATOR - Bounce London

Recruiter
Location
London
Salary
£24k per year + .
Posted
08 Aug 2017
Closes
08 Sep 2017
Ref
CM1100
Contact
Claire McNamara

EVENTS CO-ORDINATOR

REPORTING TO:  Events Manager

VENUE:                                  High volume, independent city venue – events focused

ROLE OVERVIEW:

-          The effective organisation and co-ordination of private room parties, boardroom and conferencing events

-          Liaising with clients on the day of their bookings to go over running orders to exceed guest expectations

-          To construct and communicate function sheets with internal departments

-          To run the entire event, which includes directing the staff

PRINCIPLE RESPONSIILITIES:

-          Be the consistent point of contact throughout the production process

-          Book any required event supplies, furniture and /or entertainment required

-          Actively up-sell the products and facilities of the venue across all departments

-          Ensure all necessary paperwork is completes to strict deadlines

-          Effective communication with operational management throughout the event process ensuring management have a full understanding of client requirements

-          Regular and effective communication with event sales team to receive a complete understanding and handover of planned events

-          To delegate and ensure event staff are completing their duties

-          Manage the entire room which includes the control of music, lighting and other technical equipment

-          Ensure all issues reported by operations team that affected a guests visit are raised through the appropriate channels to ensure that customer care standards are maintained and exceeded

PERSON SPECIFICATION

Essential:

-          Computer literate with at least one years experience organising events

-          A sales driven individual with an outgoing, bubbly personality

-          Exceptional time-management skills – planning and diplomatically managing the expectations of others

-          A proven ability to think and act with speed and efficiency in fast paced environment

-          A highly organised, focused and resourceful individual

-          Great Interpersonal skills - to be able to communicate effectively and build rapport with others

-          Customer service – a natural understanding of genuine customer service

Desirable:

-          Proven financial acumen

-          Conference operations experience

-          Knowledge of event CRM systems

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