Front of House Manger

The Yew Tree
Henley-on-Thames, Oxfordshire
Competitive salary
20 Sep 2017
20 Oct 2017

Manager - The Yew Tree

The Ideal Candidate
As a Manager you will have overall responsibility for all aspects of the successful running of the business. With fantastic people skills, you will have the ability to lead from the front, motivate and develop your team. You will enjoy building close links with and engaging your staff as well as local businesses and community groups. You will need to be genuinely passionate about customer service and hospitality and will have the ability to ensure high standards across the business. With a dynamic desire to excel, succeed and win, you will have a proven track-record in driving business to achieve excellent sales and profit growth.

In addition, you will need:

  • A personal licence
  • A minimum of 2 years’ experience as a Manager (or 5 years plus in a supervisory capacity and looking for a promotion) in a busy pub/restaurant
  • The ability to run a team of front of house, including recruitment, performance reviews, development and training
  • Financial awareness and a good understanding of profit and loss accounts
  • An excellent level of spoken and written English

Key Responsibilities

Leading and inspiring your team to offer excellent customer service and experiences

Ensuring stock counts are accurate and completed on time 
Maintaining accurate ordering and stocking levels

Cellar management and maintenance

Training of staff including standards of service and dealing with complaints

Adhere to company policies and procedures and licensing laws 
Hold regular staff meetings and ensure everyone contributes

Deliver to key set targets in terms of staff costs, sales and food and drink GP margins

Maintaining and improving Trip Advisor rankings

Carry out instructions as given by the management team

About Us

The Yew Tree will be opening shortly after extensive refurbishment and is located in an affluent village in the Hambleden Valley with clientele expected to come from Marlow, Henley-on-Thames and surrounding villages.  It is fully expected that the Yew Tree will quickly become a destination venue for those looking to celebrate superb food and drink in beautiful surroundings. 


The Benefits and Rewards  

We offer a reward and benefits package designed to give some food for thought, whilst fully reflecting your performance and endeavour. For any member of our Front of House Team who can add to our growing reputation for serving top quality food and drink, then this is just a taste of what you can expect:

  • A competitive salary according to age and experience
  • The chance to work in a fun and friendly environment
  • 28 days’ holiday
  • Bonus scheme
  • The chance to develop your knowledge and skills, in a busy and fun environment.
  • The possibility of accommodation
  • A blend of training including practical kitchen sessions, self-learning and our online continuing professional development courses
  • The chance to progress your career as the company grows

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