Telesales Representative

Location
Ossett, West Yorkshire
Salary
£16,000 - £18,000k per annum plus a discretionary bonus
Posted
16 Feb 2018
Closes
16 Mar 2018

TELESALES REPRESENTATIVE

Family owned, regional brewer, with a large brand portfolio, seeks exceptional and enthusiastic field based sales person. Recent and current expansion at our brewing sites will result in a doubling of capacity and ambitious sale targets.

SUMMARY

Responsible for developing sales of Ossett Brewing Company beer brands to a wide variety of licensed retailers, primarily via telesales and emails. To present and sell the company cask, keg and packaged beer brands to both current and potential clients.

PRIMARY RESPONSIBILITIES

• OFFICE BASED - To work both within a busy office environment on both outbound and inbound calls, contacting your own regular account base and some tactical project calls.

• CUSTOMER RELATIONSHIP MANAGEMENT - Maintain and develop long term relationships with existing customers to maximize sales.

• Grow your own account base and order volumes/frequency within the Independent Free Trade and Multiple Retailers

• Maximise volumes via Wholesale routes to market and in Take-Home.

• Help develop and Implement company sales and marketing plans within the account base.

• ADMINISTRATION - Identify and resolve client concerns.

• Input orders, maintain customer contact records and complete sales reports.

• NEW BUSINESS - Identify sales prospects and contact these and other accounts as assigned. 

• To sell the company’s portfolio of beers as directed by the Telesales Manager and meet sales targets. This will involve arranging and helping host occasional events at the brewery, trade-shows or customer premises.

KNOWLEDGE AND SKILL REQUIREMENTS 

• Must have a passion for beer and ideally a good understanding of beer styles and the licensed retail trade.

• Good educational background with competent reading, writing, IT and arithmetic skills required.

• Must be able to demonstrate meticulous accuracy to get things right the first time.

• Ability to persuade and influence others. Ability to create, compose, and edit written materials and presentations.

• Strong interpersonal and communication skills. With an ability to communicate at all levels from consumer to senior management.

• Excellent organisational and time management skills, with the ability to adapt quickly and prioritise a busy workload.

• Confident, self motivated and the ability to work independently as well as part of a team.

• Ideally an understanding of retail groups and managed, leased and independent free trade pub operations along with a practical knowledge of cask ales.

• Some flexibility in working hours to meet customer and business requirements would be advantageous.

WORKING CONDITIONS

• Monday to Friday 9am-5pm plus occasional out of hours events.

• Reporting to the Telesales Manager (& Sales Director).

• Competitive salary + uncapped discretionary Bonus Scheme based on individual and team volume targets.

• 28 days holiday, inclusive of statutory bank holidays.

• Comprehensive training and induction plan.

• Ability to make a real difference in a small business.