General Manager

Kingston Upon Thames (City/Town), London (Greater)
11 Dec 2018
11 Jan 2019

Located  on the outskirts of Kingston between the River Thames and Richmond Park, the Queens Head is an imposing Victorian building located on a main, residential road. This leafy area north of Kingston town centre is the perfect location for professional couples who commute in the city and families looking to put down roots near some outstanding schools.   The Queens Head is planned to have a refurbishment in April which will restore the internals of the business back to its historical roots. We will offer our customers a premium fresh and seasonal food offer combined with a fun, crafty drinks range to meet the diverse customer demographic.   With 10 urban styled, uniquely designed bedrooms we aim to attract guests who want the hustle and bustle of London but to be able to relax when they get back to base, local business men and women and families visiting our locals in need to a place to stay.

 What we can offer you;

  • Enjoy the fast-paced fun of pub life
  • Learn new skills to enhance your career with our industry leading training and development.
  • Belong to a supportive, close-knit team
  • Benefit from a competitive salary and great discounts including 20% in all Fuller's pubs and heavily discounted stays in our hotels.
  • We will reward you every time you introduce a friend to the Fuller’s family who successfully passes their probation.
  • A great benefits package including enhanced sick pay.

Could you write the next chapter of our success story?

As our General Manager, you’ll be the driving force behind the success of the pub.

Ultimately, the smiles on faces, the return visits and the positive reviews are all down to you - making this one of the most rewarding jobs in the hospitality business.

  • Run a great pub, backed by the famous Fuller’s brewery
  • Enjoy the freedom to make the pub your own
  • Adopt a fantastic, friendly team
  • Benefit from a competitive salary and great discounts including 20% in all Fuller's pubs and heavily discounted stays in our hotels.
  • Benefit from industry leading training and development.
  • We will reward you every time you introduce a friend to the Fuller’s family who successfully passes their probation.

For any General Manager, Fuller’s is a special company to work for. You’ll get lots of help and support from Head Office when you need it, but also plenty of encouragement to put your own spin on the pub.

You can take plenty of pride in the role too, knowing that Fuller’s ales, food and service has a reputation as some of the very best in the business.

You’ll need to be commercially minded, making the right decisions to keep customers pouring through the doors. Importantly though, you’ll be a people-person too - mindful that to many, you’re still a good old-fashioned ‘Landlord’.

And of course, you’ll have a team to look after. So we’re looking for somebody with true leadership qualities – able to keep both the customers and the team smiling.

  • You’ll be great at leading a team
  • You should be highly motivated and commercially focused
  • You’ll need to be a great communicator
  • You should have previous management experience

Please understand that we will need proof of your right to work in the UK.


Following Ryan’s exciting appointment as Destination Chiswick General Manager at the Brewery which commences in early 2019, an exciting General Manager opportunity has become available at the beautiful Queens Head, Kingston Upon Thames.

Located a short walk from Kingston train station, the River Thames and the amazing shopping district in the town centre, the Queens Head is at the heart of the local community. The interior of the business is stunning and has been refurbished to showcase its original 1800’s charm. Whether popping in for a drink after work or a sumptuous Sunday roast, the pub offers a warm and welcoming atmosphere delivered by the competent and enthusiastic team. The beautiful bar is known locally for its in house infused gin selection and nicely curated craft beer and ale offer. Dining in the Queens Head is a real treat with pub classics sitting alongside more refined dishes which can be enjoyed in the beautifully decorated dining area. The courtyard style garden complete without outside bar offers an oasis away from the centre of Kingston and draws in customers during the summer months. With 10 Beautiful Bedrooms, the Queens Head doesn’t just cater for the local community. Given the short journey time in to central London and benefiting from events at Twickenham Stadium and Hampton Court Palace, the pub’s rooms have a great occupancy rate. This isn’t surprising given the stunning décor and features.

The next General Manager of the Queen’s Head will be passionate about keeping the pub at the heart of the community, ensuring existing relationships are maintained and new ones are forged. Located away from the centre of Kingston, you will need to ensure that everyone knows what’s going on at the pub and continue to give fresh and exciting reasons to visit. Hotel rooms require you to demand immaculate cleanliness and a keen eye for detail is essential. Previous rooms experience is not required.

This is live in position and would suit an existing General Manager who is looking for a new challenge in a beautiful pub with rooms.

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